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23andMe
23andMe is a personal genomics platform for DNA genetic testing for health and ancestry, using member-contributed data to support research.
Category:
Overview
23andMe is a personal genomics platform that provides DNA genetic testing for health and ancestry. The company describes a model in which members contribute data that supports research discoveries. According to the company, discoveries can lead to new insights and progress that flow back to members and society. 23andMe also operates a customer support function for research participants. For potential collaborators, the company directs inquiries through a contact form on its therapeutics site. The company also presents research-related offerings through its therapeutics organization, including tools and services described as part of a research environment.
Key Features
- DNA genetic testing for health and ancestry
- Member-contributed data model that supports research discoveries
- Customer support for research participants
- Contact form for potential research collaborators
- Research offerings described under a therapeutics organization
Verified FAQs ⓘ
How can research participants contact 23andMe with questions about research partnerships?
For research participants, 23andMe directs questions to its Customer Support.
How can potential collaborators contact 23andMe about research partnerships?
For potential collaborators, 23andMe directs inquiries to the Contact Us form on its therapeutics site.
What phone number can people use to reach 23andMe customer support?
23andMe customer support can be reached by phone at 1-800-239-5230.
Common Questions ⓘ
What services does 23andMe offer?
23andMe offers DNA genetic testing for health and ancestry, customer support for research participants, and a contact process for potential research collaborators.
In what situations would someone use 23andMe?
Someone may use 23andMe for personal DNA testing and for research participation questions, or a potential collaborator may use the contact form to discuss research partnerships.
Getting Started ⓘ
How do people typically get started with 23andMe?
People can start by using the 23andMe website to access its DNA testing and then use Customer Support for questions related to research participation.
Where can I learn more about 23andMe?
Learn more about 23andMe at their official website.
23andMe Social Media
Third-party corroboration: Crunchbase, Trustpilot
This page is an independent Adoozle directory profile created from, and reviewed against, the official sources above, with selected third-party corroboration where noted.
Key facts and descriptions are extracted from those sources and verified through the evidence summary below.
Last reviewed: July 03, 2026
Evidence: Uniting people everywhere under the common goal of improving health and deepening our understanding of DNA – the code of life.
Location: HEADER
Evidence: delivering advanced DNA testing that uncovers your ancestry, connects you with relatives, and provides personalized health insights
Location: BODY
Evidence: DNA Genetic Testing For Health, Ancestry And More - 23andMe
Location: HEADER
Evidence: Uniting people everywhere under the common goal of improving health and deepening our understanding of DNA – the code of life.
Location: HEADER
Evidence: Uniting people everywhere under the common goal of improving health and deepening our understanding of DNA – the code of life.
Location: HEADER
Evidence: m"><meta property="og:title" content="23andMe is rated "Average" with 3.6 / 5 on Trustpilot"><meta property="og:type" content="trustpilot:company"><meta
Location: UNKNOWN