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Booking.com Icon Logo

Booking.com

35

Summary:

Booking.com is a digital travel marketplace for booking accommodations for travelers, using an online platform to connect users with stays and related options.


Category:
Travel & Leisure  







 


Overview

Booking.com is an online travel marketplace that connects travelers with accommodations and transportation options. The platform lists properties such as hotels, guest houses, apartments, and other places to stay. It supports reservations with instant confirmation, and it states that it does not charge booking fees or administrative charges to customers. Booking.com also provides customer support through a Customer Experience Team available around the clock, and it references contact options including email, chatbot, mail, phone call, and text message. The company is based in Amsterdam and was founded in 1996.
Quick Facts
Name: Booking.com
Address: Amsterdam, Netherlands
Website: booking.com
Operator: Booking.com B.V.
Founded: 1996
External:  Crunchbase  |  Wikipedia
Email: customer.service@booking.com
Policies:  Privacy  | Terms


 


Key Features


  • Instant reservation confirmation
  • No booking fees or administrative charges
  • Accommodation listings across multiple property types
  • Free cancellation on most rooms
  • Customer Experience Team available around the clock
  • Help Center contact available 24 hours a day



 


Verified FAQs ⓘ


How can customers contact Booking.com customer service?

Booking.com provides customer service contact options through its Help Center and references contacting Customer Service, with availability 24 hours a day.


Are there booking fees or administrative charges for reservations?

Booking.com states that it does not charge booking fees or add administrative charges.


What is required to leave a review on Booking.com?

Booking.com states that the only way to leave a review is to first make a booking.


 


Common Questions ⓘ


What services does Booking.com offer?

Booking.com offers an online marketplace for booking accommodations, customer support available 24 hours a day, and reservation-related services such as instant confirmation and options like free cancellation on most rooms.


In what situations would someone use Booking.com?

Someone would use Booking.com to find and book accommodations such as hotels, apartments, and other places to stay, and to access customer support during the booking process.


 


Getting Started ⓘ


How do people typically get started with Booking.com?

People can start by using the Booking.com website to search for accommodations and make a reservation. For questions, the company directs users to its Help Center and Customer Service contact options.


Where can I learn more about Booking.com?

Learn more about Booking.com at their official FAQ.



 


Booking.com Social Media


          




 


Official reviewed sources:  Home, About, FAQ, Contact, Terms, Privacy
Third-party corroboration:  Crunchbase, Wikipedia
This page is an independent Adoozle directory profile created from, and reviewed against, the official sources above, with selected third-party corroboration where noted.
Key facts and descriptions are extracted from those sources and verified through the evidence summary below.
Last reviewed: June 30, 2026