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Hims

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Summary:

Hims is a publicly traded telehealth platform for men's healthcare using secure messaging and licensed providers to deliver personalized treatment plans.


Category:
Health & Medical  







 


Overview

Hims is a publicly traded telehealth platform that provides online men's healthcare. The company connects people to licensed healthcare providers and, when prescribed, personalized treatment plans. Care is delivered asynchronously through secure messaging, with live audio or video visits in some states. Hims also offers at-home lab testing, including testing related to testosterone levels. The platform uses a proprietary electronic medical record (EMR) system to streamline administrative processes and support care transitions between providers. If a prescription is issued, it can be fulfilled by partner pharmacies and shipped discreetly to the customer's front door. According to the company, customers have ongoing access to their care team through secure messaging and must complete an identity verification process.
Quick Facts
Name: Hims
Address: 340 Bryant St, Floor 3
San Francisco CA 94107, USA
Website: hims.com
Operator: Hims & Hers Health, Inc.
Founded: 2017
Company Type: Public
Trustpilot:  3.0/5.0 (8685 reviews)
External:  Crunchbase  |  Trustpilot
Email: support@forhims.com


 


Key Features


  • Asynchronous secure messaging with care team
  • Live audio or video visits in some states
  • At-home lab testing, including testosterone-related testing
  • Partner pharmacy prescription fulfillment and discreet shipping
  • Proprietary electronic medical record (EMR) system
  • MedMatch AI and machine learning technology for providers



 


Verified FAQs ⓘ


How does Hims deliver care?

Hims delivers care asynchronously through secure messaging rather than a live video or phone call, and in some states visits can occur via live audio or video.


Does Hims require identity verification?

Yes. The company states that customers are required to go through an identity verification process.


How are prescriptions fulfilled?

The provider issues a prescription, which can then be fulfilled by one of Hims & Hers partner pharmacies and shipped discreetly to the customer's front door.


 


Common Questions ⓘ


What services does Hims offer?

Hims offers access to licensed healthcare providers via a digital platform, ongoing clinical support and educational resources, and at-home lab testing, including testosterone-related testing, with treatment plans when prescribed.


In what situations would someone use Hims?

Someone may use Hims for online men's healthcare needs such as weight loss options, ED treatment options, testosterone support, and related lab testing, depending on provider assessment and state availability.


 


Getting Started ⓘ


How do people typically get started with Hims?

People typically start by using the Hims online platform to connect with licensed healthcare providers and complete required steps such as identity verification, after which the provider may prescribe treatment and arrange related services.


Where can I learn more about Hims?

Learn more about Hims at their official website.



 


Hims Social Media


          




 


Official reviewed sources:  Home
Third-party corroboration:  Crunchbase, Trustpilot
This page is an independent Adoozle directory profile created from, and reviewed against, the official sources above, with selected third-party corroboration where noted.
Key facts and descriptions are extracted from those sources and verified through the evidence summary below.
Last reviewed: July 03, 2026