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Zendesk Icon Logo

Zendesk

5,547

Summary:

Zendesk is a software company that provides sales CRM and customer service tools for businesses, using structured workflows and integrations.


Category:
Technology & Software  

Business Services (B2B)  







 


Overview

Zendesk is a software company that provides customer service and sales CRM capabilities for businesses. The company offers tools for managing customer interactions and sales activities, including contact and deal management. Zendesk Sell is positioned as a sales CRM that supports activity tracking and lead generation. It also includes features for forecasting and managing a sales pipeline in real time. The platform supports automation through triggers and task automation. Zendesk Sell provides a mobile app with geolocation and offers APIs and an apps framework for integrations and custom app development.
Quick Facts
Name: Zendesk
Address: 181 Fremont Street
San Francisco CA 94105, United States
Website: zendesk.com
Operator: Zendesk, Inc.
Founded: 2007
Trustpilot:  1.8/5.0 (723 reviews)
External:  Trustpilot
Phone: 1-888-851-9456
Email: trustpilotreviews@zendesk.com
Policies:  Privacy  | Terms


 


Key Features


  • Contact and deal management
  • Activity tracking and lead generation
  • Triggers and task automation
  • Real-time pipeline forecasting and management
  • Mobile app with geolocation
  • APIs and an apps framework for building integrations and apps



 


How CRM Software Works

CRM software helps businesses manage leads, track customer relationships, and organize sales activity across a pipeline. Features and complexity vary depending on the platform.


Learn more:



 


Verified FAQs ⓘ


What is Zendesk Sell?

Zendesk Sell is a sales CRM software tool that includes contact and deal management, activity tracking, lead generation, and pipeline forecasting features.


How can people contact Zendesk?

People can contact Zendesk using the contact form on its website or by calling the phone number listed on the contact page.


Does Zendesk offer integrations?

Zendesk Sell supports integrations through a Sell marketplace and provides APIs and a Zendesk apps framework for building apps that integrate with existing solutions.


 


Getting Started ⓘ


Where can I learn more about Zendesk?

Learn more about Zendesk at their official FAQ.



 


Zendesk Social Media


            




 


Official reviewed sources:  Home, About, FAQ, Contact, Terms, Privacy
Third-party corroboration:  Trustpilot
This page is an independent Adoozle directory profile created from, and reviewed against, the official sources above, with selected third-party corroboration where noted.
Key facts and descriptions are extracted from those sources and verified through the evidence summary below.
Last reviewed: July 02, 2026