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Zoho

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Summary:

Zoho is a CRM platform that provides AI-powered online CRM for managing customer operations using integrated AI assistance.


Category:






 


Overview

Zoho is a CRM platform that provides an AI-powered online system for managing customer operations. The company offers Zoho CRM as a single platform intended to support sales and customer engagement workflows. Zoho CRM includes AI features such as Zia Agents and assistance described as involving Zia and ChatGPT. The platform also describes collaborative spaces through Teamspaces. Zoho CRM further references capabilities for contextual customer engagement and includes forecasting and business intelligence functions. According to the company, Zoho CRM is built with AI at its core and is delivered as an online service.



Quick Facts
Name: Zoho
Address: United States
Website: zoho.com
Founded: 2005
Company Type: Private
Trustpilot:  3.9/5.0 (5997 reviews)
External:  Trustpilot
Policies:  Privacy


 


Key Features


  • AI-powered online CRM for customer operations
  • Zia Agents
  • Zia and ChatGPT assistance


  • Teamspaces for collaborative spaces
  • Contextual customer engagement in real time across channels
  • Forecasting and business intelligence capabilities



 


How CRM Software Works

CRM software helps businesses manage leads, track customer relationships, and organize sales activity across a pipeline. Features and complexity vary depending on the platform.


Learn more:



 


Verified FAQs


How can people contact Zoho CRM sales?

People can contact Zoho CRM sales for CRM platform questions and issues, including scheduling a personal session by emailing sales@zohocorp.com.


What type of product is Zoho CRM?

Zoho CRM is an AI-powered online CRM solution focused on streamlining customer operations within a single platform.


Does Zoho CRM include AI assistance features?

Zoho CRM describes AI assistance features including Zia Agents and assistance involving Zia and ChatGPT.


 


Common Questions


What services does Zoho offer?

Zoho offers an AI-powered online CRM platform (Zoho CRM), including AI assistance features such as Zia Agents and Zia/ChatGPT assistance, plus collaborative Teamspaces and forecasting and BI capabilities.


In what situations would someone use Zoho?

Someone would use Zoho CRM for managing customer operations, supporting sales workflows with AI assistance, collaborating using Teamspaces, and using forecasting and business intelligence capabilities.


 


Getting Started


How do people typically get started with Zoho?

People can contact Zoho CRM sales to schedule a personal session, including by emailing sales@zohocorp.com.


Where can I learn more about Zoho?

Learn more about Zoho at their official website.



 


Zoho Social Media


      




 


Official reviewed sources:  HomeContactPrivacy
Third-party corroboration:  Trustpilot
This page is an independent Adoozle directory profile created from, and reviewed against, the official sources above, with selected third-party corroboration where noted.
Key facts and descriptions are extracted from those sources and verified through the evidence summary below.
Last reviewed: July 02, 2026